Welcome to visit hiheels store! All pictures are our own pictures, what you see that what you will get! brand new come with box and dustbag Brand:gianmarco lorenzi Material:sheepskin +crystal Heel high:14cm,flatform:4.55cm Size:35,36,37,38,39,40,41 Please ask if have the size in stock before you bought them, thanks! Shipping and Handling: We ship worldwide via EMS usually, the delivery time for EMS is about 5 8 days, Please provide your contact phone number for the convenience of delivery. The item will be sent out within 48 hours after payment and then give buyer tracking number you can mixed with every items together. Refund: We will give a full refund only if the item you receive is different from the description. A Refund will be given after we receive the items that you send back. It must be returned within 3 days of receipt and in the same condition it was sent in. You must contact us before shipping any items back. We will not refund shipping costs and do not reimburse for shipping back to me. Drop shipping: 1. Write details in the comment when you place order 2. please including shipment address and phone number when you send the payment , and I also can help you to send to your clientâ. . . & . euro. & . trade. s address directly, but you must write your client`s shipping adress when you send the payment. 3. I ship out items by Express Mail Service(EMS) according to your demand, package track number and track website provided 4 .It is easy and fast , top convenient for your business. Thanks for looking and happy shopping ! The more the cheaper!